Orders & Shipping

Limited stock will be available during the Shop Update.

In the event of unavailability, purchasers are encouraged to add a Palette Request/Pre-Order or Custom Order to their cart. Paints will be crafted on demand to ensure fulfillment of individual color preferences.

Custom Orders and Pre-Orders entail an approximate 2-3 month processing period for curing and drying, contingent upon order volume. Kindly note that these items are not Ready2Ship.

Palette Requests/Pre-Orders exclusively apply to existing palettes. Custom Orders allow curation starting from a minimum of 5 items, irrespective of size.

In scenarios where both Ready2Ship and Pre-Order items are purchased, the entire order will be shipped upon completion to optimize shipping costs. Buyers desiring earlier shipment for obtained paints with additional shipping charges may specify this during checkout.

Customers are advised that items will only be shipped upon full order completion.

Shipping is exclusively tracked, and untracked/mail services are not provided. Accurate address entry during checkout is imperative; incorrect addresses will result in order annulment.

 

Shipping to countries outside the EU may incur additional VAT or import duties